The Opportunity We are seeking an experienced and strategic General Manager to lead our firm's daily operations and administrative framework. The ideal candidate will have a proven, hands-on track record in the operational management of a professional services business, with direct experience in the PEO, Payroll, or Accounting industries being highly preferred. This role reports directly to the Partners and is crucial for maintaining operational efficiency, optimizing staff utilization, and supporting the firm's overall strategic growth.
salary: $90,000 - $120,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Operational & Infrastructure Management: Oversee all core non-client operations (IT, facilities, vendors, and procurement). Develop, implement, and rigorously enforce policies and procedures to ensure maximum efficiency, regulatory compliance, and high service output across all business lines. Drive continuous process improvement initiatives.
- Financial Performance & Reporting: Manage the firm's operational budget, forecasts, and capital expenditure planning in close collaboration with the Partners. Monitor and analyze critical firm-wide KPIs, including productivity, service profitability, and staff utilization rates, using data to inform tactical decisions and control costs effectively.
- Human Resources & Firm Culture: Lead all internal HR functions, including talent acquisition, structured performance management, compensation/benefits administration, and staff development. Directly manage administrative support staff, ensuring optimal workload allocation and efficiency. Actively foster and reinforce a positive, high-performance, and client-centric organizational culture.
- Strategic Growth & Technology: Collaborate actively with the Partners to refine and execute the firm’s long-term strategic plan. Manage and continuously improve the internal technological ecosystem and systems (including specialized payroll/accounting platforms) to safeguard client data, enhance security, and scale service delivery capabilities. Act as the primary liaison between all departments.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
