salary: $23.99 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
What You'll Do
- Proactively manage a portfolio of customer accounts to ensure timely payments and follow up on past-due balances.
- Investigate and resolve customer billing disputes, chargebacks, and account inquiries with empathy and efficiency.
- Partner with our Billing and Sales departments to identify and correct root-cause issues for payment disputes, providing clear communication.
- Maintain precise and up-to-date customer information and communication logs in our database systems.
- High School Diploma, GED, or equivalent practical experience.
- Prior experience in a customer service, collections, or accounts receivable role
- Basic knowledge of billing or accounts receivable principles.
- Previous experience using CRM or financial software.
- Enjoy a consistent and flexible schedule. This role is hybrid.
- Full benefits package including medical, dental, and vision insurance.
- Training & Development: Paid, structured training from day one to set you up for success, plus ongoing opportunities for professional development.
For a faster response, email your resume to michael.wilson@randstadusa.com.
Skills
- Collections
- Cash Applications
- Claims Processing
- Dispute
- Basic Software Skills
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
