salary: $19 - $21 per hour
shift: First
work hours: 7 AM - 7 PM
education: High School
Responsibilities
- Uphold our member care standards and directly engage with members on behalf of health programs.
- Proficiently translate complex processes into simple, step-by-step instructions members can easily understand and act upon.
- Build and foster professional relationships with potential referral sources, community partners, and internal business partners.
- Promote health brand to members.
- Submit weekly/monthly summary of processed application reports.
- Demonstrated ability to listen skillfully, collect relevant information, and respond to customers in a compassionate manner.
- Maintain the highest level of confidentiality and secure all member-sensitive documents.
- Work independently, multitask, and problem-solve effectively in a fast-paced and dynamic environment.
- Dedicated, private, and secured work area established for remote work.
- Must be able to work weekends and evenings as needed.
- Knowledge of the local health care community and Medicaid and Medicare regulations and guidelines.
- Ability to work cooperatively and collaboratively within an interdisciplinary team and with community partners.
- Effective time management, organizational skills, and the capacity to prioritize and manage a large workload.
- Ability to think analytically and make independent decisions.
- bilingual - Spanish
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
