This is a critical, high-impact contract role that may transition to a permanent position based on your performance. You will be instrumental in a supportive, growth-focused environment, taking full ownership of a claims desk that handles sensitive issues, ranging from small injuries to catastrophic cases. We are looking for a compassionate leader who operates with high autonomy and is dedicated to delivering effective, complaint resolution in the Southern region.
This opportunity offers the chance to make a meaningful impact on client well-being and thrive in an independent role, supported by a team that values your empathy and expertise.
Key Responsibilities: As a SR. Workers Compensation Adjuster, you will swiftly take ownership of complex claims, translating administrative duties into genuine client advocacy and resolution.
- Lead a complex claims desk, managing a diverse portfolio of cases from minor to catastrophic, demonstrating deep empathy and personal connection with every individual.
- Drive end-to-end claims resolution, proactively managing processes, resolving disputes, and ensuring unwavering compliance with all regulatory requirements.
- Collaborate effectively with clients, providers, and team members, leveraging exceptional communication, negotiation, and problem-solving skills to deliver effective and timely solutions.
- Operate independently with a high degree of latitude, demonstrating intelligence and a willingness to listen and learn while taking full responsibility for desk operations.
- Ensure continuous data accuracy and meticulous record-keeping across all managed cases.
- Experience: 4+ years of specialized experience in claims resolution and management, with a proven track record of success at a senior level.
- Licensure: Active and current licensure required to operate in the states of Arkansas, Louisiana, and Mississippi.
- Core Competencies: Demonstrated capacity for empathy and advanced soft skills, coupled with the ability to handle complex claims and disputes.
- Work Ethic: Proven track record of reliability
salary: $35 - $38 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: Bachelors
Responsibilities
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Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
