medical front desk.

We are seeking a detail-oriented and customer-focused individual to join our front office as a Patient Services Coordinator. In this role, you will be the first point of contact, requiring a courteous, friendly, and professional demeanor while greeting and assisting all patients and visitors. Key responsibilities include managing high-volume phone calls, executing seamless check-in/check-out procedures, and ensuring the integrity of the Electronic Medical Record (EMR) system. The ideal candidate will expertly handle all financial transactions, including verifying insurance eligibility, obtaining necessary authorizations, explaining financial responsibilities, and accurately collecting and reconciling daily payments. You will also manage appointment scheduling, maintain essential clinic reports and communication boards, and occasionally travel to other clinic locations for coverage.  This is a temporary, three-month position with required rotation between our Sandy Springs and North Druid Hills office locations.

salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Maintain a professional and welcoming presence while consistently demonstrating a courteous, friendly, and professional demeanor toward all patients and visitors.
• Manage all incoming calls by answering promptly, screening, and responding appropriately to requests, providing directions, and handling inquiries.
• Perform end-to-end check-in and check-out duties, accurately processing patient payments and confirming all demographic and clinical data is correctly entered and verified within the Electronic Medical Record (EMR) system.
• Facilitate new patient registration, including the complete and accurate collection of required patient information.
• Schedule patient appointments in accordance with clinic protocols and physician availability.
• Verify insurance eligibility, coverage, and authorization for all patients, securing necessary prior authorizations for managed care plans when applicable.
• Clearly explain patient financial requirements and regulatory responsibilities to the patient or responsible party prior to service.
• Ensure timely collection of all applicable payments (copays, deductibles, coinsurance) from patients at the time of service

Skills

Front Desk Coordination

Receiving Incoming Calls

Medical Terminology

Medical Software

Patient Scheduling

Medical Secretary Duties

Basic Medical Terminology

EHR/Epic

HIPAA

Patient Check In

Patient Check Out

Posting Payments

Answering Phones

Greeting Patients

Scheduling Appointments

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.