Duties & Responsibilities
- Place high-volume outbound calls (not on an auto-dialer).
- Engage with potential claimants to gather required information.
- Provide empathetic communication to individuals who may have serious health conditions.
- Build rapport quickly to establish trust and encourage participation.
- Accurately document customer information and responses.
- Overcome objections and address concerns professionally.
- Work off a provided contact list and follow up as necessary.
- Self-motivated and persistent in making outbound calls.
- Positive and energetic personality.
- Speaks clearly and professionally over the phone.
- Comfortable using and pronouncing medical terminology.
- Background in sales, call centers, debt relief, talent acquisition, or medical support preferred.
- bilingual (English/Spanish) is a priority.
- Experience overcoming objections in customer interactions.
- Comfortable following up with the same contact multiple times.
Can you share an experience where you had to reach out to a customer multiple times in one day?
Tell us about a time you had to overcome a customer’s objection. How did you handle it?
Key Vocabulary Test (Pronunciation Required)
- Ovarian Cancer
- Talcum Powder
- Mesothelioma
- Asbestos
- Non-Hodgkin's Lymphoma
- Genital Area
- Endometrial Cancer
- Tubal Ligation
- Leukemia
Key Details:
- Place outbound calls to assess a customer's ability to opt into representation.
- Answer inquiries about class action lawsuits and eligibility.
- Use sales and telemarketing skills to create a trusted customer environment.
- No script—must be able to converse organically and pronounce medical terms accurately.
salary: $17.99 - $18 per hour
shift: First
work hours: 8 AM - 8 PM
education: High School
Responsibilities
- Place high-volume outbound calls (not on an auto-dialer).
- Engage with potential claimants to gather required information.
- Provide empathetic communication to individuals who may have serious health conditions.
- Build rapport quickly to establish trust and encourage participation.
- Accurately document customer information and responses.
- Overcome objections and address concerns professionally.
- Work off a provided contact list and follow up as necessary.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
