executive receptionist.

A large financial client in the Southpark area in Charlotte is hiring for an Executive Receptionist to join their team. Your responsibilities extend beyond managing the front desk; you are the face of our company, embodying the principles of hospitality and exceptional customer service. By adhering to the 10-5 rule—acknowledging clients at 10 feet and greeting them at 5 feet—you ensure a welcoming and professional atmosphere. Your role involves escorting clients to their meeting rooms, providing light meeting planning support, and offering immediate solutions to inquiries, all while maintaining a high standard of service. The ideal candidate is customer-focused, with excellent organizational skills and keen attention to detail.

salary: $23 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Stand, greet, and welcome all clients to the Client Center throughout the day. Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort.

• Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors
• Work closely with the clients' internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery
• Learn the EMS reservation system, to track events and understand expectations for each meeting
• Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receive and log packages, ensure business center is tidy and review supply inventory
• Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported
• Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees
• Familiarize frequent users within the building and guests arriving to the center
• Assist planners with light data entry for events, contributing to the overall efficiency and success of the Client Center

Skills

Administrative Duties (2 years of experience is required)

Hospitality

Customer Service

Clerical Work

Receptionist Duties

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.