collections specialist.

Are you a highly organized and detail-oriented Collections Specialist looking for an exciting opportunity in Boston, MA? We are partnering with a prominent and well-respected litigation firm, to find a dedicated professional to join their Finance team.  This is a fantastic chance to bring your 2-4 years of experience in collections (B2B or consumer) to a fast-paced legal environment where your work directly impacts financial health. If you are skilled in account reconciliation, professional communication, and thrive on resolving outstanding balances, we encourage you to apply to become a key contributor to our client's Boston office. 

salary: $55,000 - $65,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Key Responsibilities:

• Financial Accuracy & Timely Posting: Accurately review and post daily client payments, manage exceptions including missing payments, write-offs, and appeal requests to ensure timely and precise financial records.
• Collections and A/R Management: Proactively follow up on overdue invoices with claim representatives, adjusters, and clients via email and phone, including the preparation and dispatch of formal letters and overdue notices to insured parties.
• Cross-Functional Collaboration: Partner with legal counsel and internal billing teams to efficiently manage and resolve appeal submissions, unauthorized deductions, and invoice corrections, ensuring prompt resolution and clear communication to all stakeholders.
• System and Data Integrity: Maintain current and accurate records within ARCS (Accounts Receivable Collection System), systematically track flagged email correspondence, and issue follow-up reminders to ensure the timely resolution of all outstanding account balances.
• Client Service and Reporting: Deliver exceptional customer service to both internal teams and external clients by preparing detailed reports, addressing inquiries, and providing solutions related to payments, account status, and appeals processes.
• Process Improvement and Compliance: Continuously update and develop internal procedures to ensure smooth, compliant operations, and strict adherence to all departmental and external deadlines.

Skills

Collections

Responsiveness

Filing

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.