- Maintaining strong relationships with Account Managers, Producers, and Carriers through clear and consistent communication across phone, email, and other platforms
- Effectively utilizing our agency management software to accurately process and store all client
- documentation, including policy details and endorsements
- Assisting Account Manager with client inquiries, account updates, and policy renewals
- Collaborating with teams to facilitate smooth client onboarding and support
- Acting as a liaison between Account Manager and Carriers to ensure timely and accurate service delivery
- Assisting with claims processing and documenting through office management system
- Providing support by addressing concerns, answering questions, and coordinating service needs as directed
- Staying up to date on products and internal procedures to continuously improve client service
- Excellent written and verbal communication skills.
- Ability to multitask, prioritize, and manage client interactions in a fast-paced environment
- Familiarity with digital tools and software for client management
- diligent attention to detail with a proactive problem-solving approach
- Passion for delivering first-class client service and helping others succeed
- Basic knowledge/experience with an agency management system preferred.
- College Degree preferred
- P&C License/Insurance experience is beneficial
salary: $50,000 - $65,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Act as a key point of contact for clients, addressing their questions and concerns.
- Manage client accounts, documentation, and policy renewals using our agency management software.
- Help with claims processing and other administrative tasks as needed.
- Collaborate with internal teams and carriers to ensure timely and accurate service delivery.
- Work with Account Managers to help new and existing clients with their insurance needs.
- Maintain relationships with clients, producers, and carriers through clear communication.
- Stay up-to-date on our insurance products and internal procedures to continuously improve our service.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
