- strong Customer Service Background is a must. Demonstrated ability to interact with a positive and empathetic attitude, especially with parents of pediatric patients.
- Proven ability to achieve accurate data entry scores and maintain high attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and experience working with electronic databases or medical record systems (EHR/EMR).
- Ability to work independently, manage a high volume of tasks, and prioritize work efficiently.
- Prior experience in a healthcare or pediatric setting is a plus.
salary: $18 - $19 per hour
shift: First
work hours: 7 AM - 4 PM
education: High School
Responsibilities
- Customer Service & Communication:
- Serving as the primary, upbeat point of contact for parents and guardians regarding new patient intake and referrals.
- Effectively communicating necessary documentation, program details, and appointment logistics to families in a clear and compassionate manner.
- Answering incoming calls, addressing inquiries, and providing timely follow-up.
- Serving as the primary, upbeat point of contact for parents and guardians regarding new patient intake and referrals.
- Data Entry & Documentation:
- Performing accurate and high-volume data entry to process new patient referrals into the electronic health record (EHR) system.
- Gathering and verifying essential patient demographic, insurance, and medical referral information from parents and referring providers.
- Maintaining strict confidentiality and integrity of all patient information and records.
- Performing accurate and high-volume data entry to process new patient referrals into the electronic health record (EHR) system.
- Administrative Support:
- Scheduling initial patient assessments or appointments as needed.
- Organizing and maintaining referral documentation, both electronic and paper-based.
- Collaborating closely with clinical and administrative teams to coordinate the transition from referral to active patient status.
- Scheduling initial patient assessments or appointments as needed.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
