- Government Collections
- Prior collections experience is essential.
- Intermediate Excel skills, including proficiency with VLOOKUP and Pivot Tables, are required.
- Experience working with the SAP ERG system is preferred, but this can be taught if necessary.
- Work Arrangement: These positions will primarily be work-from-home. The first one to two weeks will require in-person training to ensure proper onboarding.
salary: $25 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Portfolio Management
- Own a defined portfolio of accounts; perform daily follow-ups on past-due balances via email, phone, and customer portals.
- Prioritize outreach using aging schedules and risk indicators; document all activities comprehensively.
- Cash Application & Dispute Resolution
- Partner with Cash Application to reconcile misapplied payments, short pays, and remittance discrepancies.
- Investigate and resolve chargebacks, refunds, pricing errors, and credits
- Reporting & Analytics
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.