client relations specialist.

We are partnering with one of the Big Four Banks to recruit a team of Client Relations Specalists for a career-building contract-to-hire opportunity. This role is hybrid after a 30-day onsite training period, then a schedule of 5 days remote and 5 days onsite in St Louis (Town and Country / Creve Coeur). It pays $33/hour with full benefits even prior to converting to a full time role. 

Required Qualifications:

• 2+ years of Customer Service, Financial Services, or Contact Center experience, or equivalent
• **Series 7 required** – MUST BE ACTIVE (or within 6 month window so it may be re-activated quickly)
• Brokerage operations experience preferred
• Customer service experience

Model:

• 30 days of onsite training
• 5 days on/ 5 days remote after training is complete

Overview: Participate in moderately complex support services in account management, operations, documentation, customer service and technical support. Identify opportunities for process improvement within the customer support functional area. Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development. Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs. Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues. Serve as the first point of customer contact in providing support for routine technical questions and issues. 



salary: $32.99 - $33 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

 .




Skills

Customer Relations

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.