In this role, you will manage a designated portfolio of commercial accounts, ensuring timely payment while maintaining the high standard of customer service Canon is known for. This is not a typical call center role; it requires research, reconciliation, and building relationships with business clients to resolve billing discrepancies and facilitate payment.
salary: $27 - $28 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Key Responsibilities
- Monitor an assigned portfolio of B2B accounts, reviewing aging reports to identify past-due customers.
- Contact commercial customers via phone and email to secure payment status, negotiate payment plans, and resolve outstanding balances.
- Research and resolve billing discrepancies, short payments, and shipping errors by collaborating with Sales and Billing departments.
- 2+ years of Corporate/B2B Collections or Accounts Receivable experience is preferred.
- Excellent verbal and written communication skills (ability to maintain professional relationships while being persistent).
- Proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) is highly desired. Experience with ERP systems (Oracle, SAP, etc.) is a plus.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
