Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status. Responsible for a high volume of customer accounts.
salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
- Collections & Compliance: Perform collection procedures as outlined in SOPs — escalate to supervisor as needed. Follow up and review accounts for compliance with Nevada credit law and SOPs — notes, courtesy calls, etc.
- Cash Application: Cash application through various payment methods — checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes.
- Account Maintenance: Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers. Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy.
- Communication: Monthly statement distribution. Work with sales and other departments to handle disputes on accounts. Ensure that customer questions are answered timely.
- Service Standards: Ensure that customer service is held to the highest standard, maintaining good working relationship. Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
