salary: $40,000 - $60,000 per year
shift: First
work hours: 7:30 AM - 4:30 PM
education: High School
Responsibilities
- Delivers top-notch customer service while supporting sales efforts across the team
- Responds to customer questions and requests through phone, email, chat, and text channels
- Handles inbound calls with professionalism, accuracy, and urgency
- Places outbound sales and follow-up calls based on team priorities and management direction
- Documents customer interactions, notes, and next steps in the CRM system and ensures timely follow-through
- Educates customers on available products, services, promotions, and programs
- Generates new leads and prospects through outbound calling and online research
- Assists customers and the sales team with new account setup and credit application processing
- Supports product return workflows, including new item returns and warranty claims
- Maintains sales support materials such as brochures, catalogs, signage, and promotional displays
- Identifies opportunities to improve processes and increase overall efficiency
- Collaborates with sales teammates and leadership to share best practices and strengthen sales execution
- Participates in a rotating Saturday schedule (half day, work from home 8AM-12PM), providing remote phone coverage using company-provided equipment when required
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.