We are looking for a Customer Service Specialist who can do more than just ring up a transaction—we want someone who creates a great experience from the moment a customer walks through the door until they head home with their new favorite find.
What You’ll Do:
- Provide friendly, proactive service and share your product knowledge with every guest.
- Efficiently handle transactions, gift cards, and payments through our POS system.
- Smoothly manage returns and exchanges with a professional, "can-do" attitude.
- Help with stocking, price tagging, and maintaining a beautiful, organized sales floor.
- Support inventory counts and loss prevention to keep the store running like a well-oiled machine.
- A positive attitude and a passion for helping people.
- Great attention to detail (you can spot a misplaced item from a mile away!).
- Reliability and a sense of ownership over your workspace.
- A fun, supportive team environment.
- Temp to Hire Career - Extremely rich Beneifts, PTO plan and more!
- The chance to work in a dynamic setting where your hard work is noticed.
salary: $16 - $17 per hour
shift: Second
work hours: 4 PM - 12 AM
education: High School
Responsibilities
- MUST have open flexibility to opening and/or closing shifts as well as open to working rotating weekends
- Customer Engagement: Provide a warm greeting and proactive assistance to every customer to ensure a positive shopping experience.
- Transaction Management: Accurately process sales, payments, and gift cards using the POS system while maintaining a balanced cash drawer.
- Returns & Refunds: Manage customer returns and exchanges efficiently, ensuring adherence to company policy and proper documentation.
- Product Expertise: Maintain thorough knowledge of current inventory, seasonal promotions, and brand features to drive sales.
- Stock Replenishment: Monitor floor stock levels and proactively restock items from the warehouse to ensure product availability.
- Visual Merchandising: Maintain an organized, clean, and aesthetically pleasing sales floor according to company display standards.
- Inventory Accuracy: Assist with shipment processing, price tagging, and periodic inventory counts to minimize discrepancies.
- Problem Solving: Resolve customer inquiries or complaints with a professional demeanor, escalating complex issues when necessary.
- Loss Prevention: Follow safety and security protocols to protect company assets and maintain a safe environment for staff and guests.
- Operational Support: Assist with opening and closing procedures, including light cleaning and organizing the checkout area for the next shift.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
