salary: $45,000 - $50,000 per year
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
- Enter and manage customer orders in Microsoft Dynamics Business Central with a high level of accuracy.
- Monitor open orders to ensure timely processing, fulfillment, shipping, and invoicing.
- Respond to inquiries from customers, brokers, and sales staff regarding product availability, order status, pricing, and delivery timelines.
- Collaborate with brokers and sales representatives to resolve order discrepancies, product issues, and customer concerns.
- Coordinate with internal departments (including operations, shipping, and accounting) to ensure seamless customer service and satisfaction.
- Proactively identify and escalate issues that may affect customer experience or order fulfillment.
- Maintain accurate and up-to-date customer records and communication notes within Business Central.
- Participate in special projects and initiatives aimed at improving customer service processes.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
