- Ensure operational risk program execution aligns with enterprise Operational Risk Policy and program requirements
- Provide specialized guidance on current and emerging operational, regulatory, and legal risk issues
- Independently review and challenge risk assessments, control design, implementation, testing, and remediation across all lines of business
- Serve as a subject matter expert by advising and training business and corporate units on ORM tools, policies, procedures, and reporting metrics
- Support execution of core ORM activities, including:
- Risk Identification (Risk ID)
- Risk and Control Self-Assessments (RCSAs / ERCSAs)
- Key Risk Indicators (KRIs)
- Operational Losses and Risk Events
- Scenario Analysis
- Risk remediation tracking
- Analyze operational loss data from the General Ledger to identify trends and variances
- Maintain the Operational Risk Register and track remediation updates
- Partner with ORM Program Managers on annual enterprise RCSA roll-ups
- Conduct independent reviews of account activity (opened, closed, unfunded) to identify potential Sales Practices issues based on regulatory guidance
- Analyze large datasets to detect potential Sales Practices trends across colleagues, business units, divisions, or executive levels, applying professional judgment for escalation
- Perform comparative analysis across ORM methodologies (e.g., RCSAs, KRIs) to identify inconsistencies and recommend improvements
- Develop dashboards and reporting for Conduct Risk metrics presented to senior management and board-level risk committees
- Prepare ORM status reports, metrics, and ad hoc analyses as requested
- Participate in special projects to enhance the operational risk management program
salary: $60 - $83 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Skills & Knowledge
- Understanding of Operational Risk Management frameworks, including risk appetite, limits, and thresholds
- Experience facilitating and overseeing risk management activities and evaluating risk responses
- Ability to identify and assess risks, controls, and issues, including root cause and impact analysis
- Familiarity with technology control frameworks (e.g., access management, change management)
- Written and verbal communication skills; able to tailor messaging to all organizational levels
- Proven ability to analyze data from multiple sources and draw meaningful conclusions
- Comfortable working independently and leading projects of varying complexity
- Ability to build effective professional relationships in a matrixed environment
- Bachelor’s degree or higher required
- Minimum 5 years of experience in the financial services industry
- Minimum 3 years of experience in Operational Risk Management, Risk Management, or Internal Audit (preferred)
- Minimum 3 years of experience with quantitative data modeling, data analysis, or data management
- Professional certifications (e.g., CPA, CA, or similar) strongly preferred
Skills
Qualifications
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.