- Manage a $1M+ B2B portfolio, serving as the primary contact for financial inquiries.
- Execute high-volume collections, prioritizing accounts in the 60-90+ day delinquency buckets.
- Negotiate payment arrangements and settlements for past-due accounts per credit policies.
- Minimize bad debt and meet monthly DSO targets through targeted account strategies.
- Process daily receipts from ACH, wire, credit cards, and lockbox payments.
- Resolve unapplied cash and perform weekly/monthly AR to General Ledger reconciliations.
- Identify and correct posting errors to ensure accurate customer statements and audit readiness.
- Investigate billing discrepancies and chargebacks in collaboration with Sales and Billing.
- Resolve pricing, contract, or shipping issues to facilitate timely payments.
- Maintain professional persistence while documenting all disputes through to resolution.
- Use Advanced Excel (VLOOKUPs, Pivot Tables) to analyze delinquency and payment trends.
- Provide portfolio health insights and escalate high-risk accounts to management or legal.
- Maintain 100% data integrity in ERP (NetSuite/SAP) and log all activity in CRM (Salesforce/Zendesk).
- Support process improvements to automate manual workflows within the "Order-to-Cash" cycle.
salary: $25 - $25.01 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
Primary Responsibilities
1. Portfolio Management & Collections
- Manage a $1M+ B2B portfolio, serving as the primary contact for financial inquiries.
- Execute high-volume collections, prioritizing accounts in the 60-90+ day delinquency buckets.
- Negotiate payment arrangements and settlements for past-due accounts per credit policies.
- Minimize bad debt and meet monthly DSO targets through targeted account strategies.
- Process daily receipts from ACH, wire, credit cards, and lockbox payments.
- Resolve unapplied cash and perform weekly/monthly AR to General Ledger reconciliations.
- Identify and correct posting errors to ensure accurate customer statements and audit readiness.
- Investigate billing discrepancies and chargebacks in collaboration with Sales and Billing.
- Resolve pricing, contract, or shipping issues to facilitate timely payments.
- Maintain professional persistence while documenting all disputes through to resolution.
- Use Advanced Excel (VLOOKUPs, Pivot Tables) to analyze delinquency and payment trends.
- Provide portfolio health insights and escalate high-risk accounts to management or legal.
- Maintain 100% data integrity in ERP (NetSuite/SAP) and log all activity in CRM (Salesforce/Zendesk).
- Support process improvements to automate manual workflows within the "Order-to-Cash" cycle.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
