As the first point of contact, you will orchestrate the client experience from the initial phone call through the completion of in-person meetings. You will be responsible for maintaining a sophisticated office environment, ensuring all administrative processes run seamlessly, and proactively supporting our advisory team. Required Skills & Qualifications
- Professionalism: A positive, friendly disposition with the ability to maintain strict confidentiality
- Technical Proficiency: strong experience with Microsoft Office (Outlook, Word, Excel) and comfort navigating web-based CRM programs
- Communication: Exceptional verbal and written communication skills
- Execution: Highly organized with a "follow-through" mindset; the ability to prioritize tasks in a fast-paced environment
- Experience: Previous background in customer service or administrative operations
- Adaptability: Ability to work well under pressure and the flexibility to work additional hours during peak seasons We offer a professional office environment, PTO, paid holidays and 401k with employer match and a team environment
salary: $47,000 - $50,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
- Meeting Logistics: Proactively prepare materials for upcoming client reviews and coordinate all confirmation calls and reminders
- Client Experience Management: Act as the primary ambassador for the firm, greeting clients with a professional demeanor and ensuring a comfortable, high-end environment
- Communications: Manage multiple phone lines with poise, directing inquiries and scheduling appointments with precision
- Office Operations: Maintain a neat, organized, and presentable office at all times; manage mail distribution and electronic filing systems
- Supply Chain & Vendor Liaison: Monitor, order, and organize office supplies and refreshments to ensure the office remains fully functional
- Process Improvement: Identify and implement opportunities to improve office efficiency and the overall client service model
- Team Collaboration: Provide surge support to the team during peak financial seasons and coordinate office functions as needed
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
