What You’ll Do
- Support the Front Lines: Act as the primary point of contact for contractors, technicians, and facility managers who rely on our equipment to get the job done.
- Master the Inventory: Learn the "ins and outs" of our specialized industrial catalog to provide accurate solutions—no two days are the same in this trade.
- Bridge the Gap: Work closely with our warehouse and logistics teams in a fast-paced, high-energy environment where clear communication is key.
- Problem Solve: Handle orders, track shipments, and troubleshoot issues with a "can-do" attitude and a focus on reliability.
- Work Ethic: You aren't afraid to roll up your sleeves. We operate in a down-to-earth, blue-collar environment where grit and accountability are highly valued.
- Communication: Ability to communicate professionally and directly with a diverse workforce, from shop floors to executive offices.
- Growth Mindset: You are looking for a career, not just a job. We are ready to train someone who is eager to learn a technical and essential industry.
- Local Reliability: Consistency is everything. We need a team player who is dedicated to being on-site and ready to support our customers daily.
We offer a straightforward, respectful workplace where hard work is recognized. This is an excellent opportunity for an individual looking to take the next step in their career within a stable, thriving industry.
Apply Today!
Ready to get to work? Please apply today or send your resume directly to jenn.eng@randstadusa.com for immediate consideration!
salary: $22 - $24 per hour
shift: First
work hours: 7 AM - 5 PM
education: No Degree Required
Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
- Ability to maintain a positive rapport with customers, providing world class service.
- Exemplary customer service skills, analytics and problem- solving skills.
- Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
- Any other duty, task, or responsibilities as assigned.
Skills
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- CRM
- Adapting to Change
- Typing Skills
- Basic Software Skills
- Basic Computer Skills
- Customer Service
- Call Center Support
- Client Service
- Customer Relations
- Customer support
- Math and Calculation
- Phones
- Emails
- Data Entry
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
