If you're passionate about the automotive world and enjoy being a key problem-solver in a busy shop, this is the role for you! We're looking for a sharp and reliable Automotive Parts Counter Specialist to join our team in Islandia, NY. This position is the perfect blend of technical know-how and customer interaction, making you the crucial link that keeps our operations running smoothly.
What You'll Be Doing:
- Serve as the primary expert for our technicians and customers, accurately identifying the parts they need.
- Manage the parts inventory with precision—from receiving and stocking to processing orders and returns.
- Use your skills and our electronic catalog system to quickly locate the right components.
- Provide an excellent customer experience by assisting with inquiries and recommending complementary parts or current promotions when helpful.
- Maintain an organized and efficient parts counter that our team can rely on.
- Proven experience in an automotive parts role.
- Working knowledge of automotive systems and components.
- A customer-first attitude and excellent communication skills.
- Confidence using computers and parts lookup software.
- The ability to stay organized and accurate in a fast-paced environment.
- Join a stable, reputable company with a supportive team that has your back.
- Enjoy a consistent, full-time schedule right here in the Islandia area.
- Opportunity to be a valued expert in a professional, team-oriented shop.
salary: $55,000 - $70,000 per year
shift: First
work hours: 7 AM - 4 PM
education: High School
Responsibilities
- Serve as the primary point of contact for all parts-related customer inquiries via phone, email, and in-person visits.
- Accurately identify parts for heavy truck equipment using electronic catalogs, schematics, and technical manuals.
- Generate quotes, process sales orders, and create invoices using the business management system.
- Oversee the complete sales cycle from initial customer contact to final delivery, including sourcing and ordering from vendors.
- Assist in maintaining inventory accuracy through cycle counting, receiving, and stocking of parts.
- Partner with the service department to ensure timely parts availability for internal repair and upfitting orders.
- Resolve customer issues by researching technical information and sourcing alternative or hard-to-find components.
Skills
- Automotive Parts (2 years of experience is preferred)
- Parts Counter (2 years of experience is required)
- Customer Service (3 years of experience is required)
- Inventory (1 year of experience is required)
Qualifications
- Years of experience: 1 year
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
