document services operations manager.

The Document Services Operations Manager is responsible for overseeing all aspects of document processing operations, including preparation, scanning, indexing, and quality assurance. This role ensures operational efficiency, compliance, and team performance in a high-volume, deadline-driven environment. The manager will lead process improvements, manage resources, and maintain service-level agreements to support organizational goals. If you have expereince with document managment in a fast paced, deadline driven setting, APPLY NOW!

salary: $70,000 - $80,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Supervise and coordinate all daily activities (document services, scanning centers, production, customer service), ensuring maximum productivity and accuracy. Develop and implement efficient workflow strategies and production plans to maximize throughput and optimize resource/machine usage.
• Oversee all core processes, including document preparation, scanning, indexing, fulfillment, and inventory management. Implement and manage robust Quality Assurance protocols to ensure data integrity and high service standards.
• Ensure strict adherence to company policies, industry regulations, and confidentiality standards. Maintain secure handling and management of all sensitive and confidential documents and data.
• Lead staff functions, including hiring, training, coaching, and performance management. Manage team scheduling, workload distribution, and task prioritization based on efficiency goals.
• Monitor Key Performance Indicators (KPIs) and production metrics, reporting operational status and budget performance to senior leadership. Handle essential administrative tasks (invoicing, order processing, shipping/receiving, inventory tracking).
• Coordinate with regional teams and internal stakeholders to align goals and workflows. Troubleshoot operational issues, coordinating technical support, and delegating tasks as necessary

The essential functions of this role include:

working weekends

Skills

Business operations

Leading

Problem Solving

Qualifications

Years of experience: 3 years

Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.