The Warehouse Customer Service & Dispatch Clerk serves as the vital link between our warehouse floor, transportation carriers, and our customers. This role is responsible for the final stage of the order lifecycle: ensuring orders are accurately packaged, dispatched via the correct carrier, and tracked until they reach the customer. You will be the primary operator of our shipping systems (UPS WorldShip and FedEx Ship Manager) and the main point of contact for customer inquiries regarding delivery status.
Key Responsibilities
1. Shipping & Logistics Operations
- Process all daily outbound shipments using UPS WorldShip, FedEx Ship Manager, and other LTL freight platforms.
- Generate shipping labels, packing slips, Bills of Lading (BOL), and international customs documentation.
- Inspect outgoing packages for accuracy, ensuring correct SKUs, quantities, and secure packaging to prevent transit damage.
- Maintain an organized "Staging & Dispatch" area for daily carrier pickups.
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
- Process all daily outbound shipments using UPS WorldShip, FedEx Ship Manager, and other LTL freight platforms.
- Generate shipping labels, packing slips, Bills of Lading (BOL), and international customs documentation.
- Inspect outgoing packages for accuracy, ensuring correct SKUs, quantities, and secure packaging to prevent transit damage.
- Maintain an organized "Staging & Dispatch" area for daily carrier pickups.
- working in a smoke free environment
- wearing steel toe shoes
- working in a non-temperature controlled environment
- working up to 1 hrs of overtime per week
Skills
- Basic Computer Skills
- ERP
- CRM
- Basic Software Skills
- Customer Service
- Distribution
- Customer support
- Customer Relations
- Typing Skills
- Adapting to Change
- Fedex
- Ups
- Ups Worldship
- Create labels
Qualifications
- Years of experience: 5 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
