Position Type: Contract-to-Hire
Role Overview
Are you known for your positive attitude and "people-first" mindset? We are looking for a Dispatch & Data Entry Specialist to join our tight-knit team. This role is the heartbeat of our daily operations, ensuring our waste management trucks are where they need to be while providing top-tier service to our customers.
Key Responsibilities
- Customer Advocacy: Act as the friendly voice of the company, handling inbound calls with professionalism and a helpful spirit.
- Route Dispatching: Coordinate the daily schedules for our waste truck fleet, ensuring timely service and efficient routing.
- Data Integrity: Accurately enter work orders, customer updates, and service logs into our internal systems.
- Team Collaboration: Work closely with drivers and office staff in a high-energy, supportive environment to solve daily logistics puzzles.
- Service-Oriented: You genuinely enjoy helping people and can maintain a "smile through the phone."
- Teachable Mindset: You are a quick learner who is open to feedback and eager to master new processes.
- Reliability: You are looking for a consistent 8–5, M–F schedule and are excited about the prospect of a long-term "Contract-to-Hire" career path.
- Tech Savvy: You have solid basic computer skills.
- Bonus Points: Familiarity with industry software like Tower, Navusoft, or Trux is a plus, but not required.
- Bonus Points: Familiarity with industry software like Tower, Navusoft, or Trux is a plus, but not required.
- Great Team Culture: You aren't just a number here; you're part of the family.
- Growth Potential: This contract-to-hire bridge allows you to ensure we are the right fit for you as much as you are for us.
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
- Customer Advocacy: Act as the friendly voice of the company, handling inbound calls with professionalism and a helpful spirit.
- Route Dispatching: Coordinate the daily schedules for our waste truck fleet, ensuring timely service and efficient routing.
- Data Integrity: Accurately enter work orders, customer updates, and service logs into our internal systems.
- Team Collaboration: Work closely with drivers and office staff in a high-energy, supportive environment to solve daily logistics puzzles.
Skills
- Data Entry
- Customer Service
- Truck Dispatch
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
