Top national managed care organization looking for Pharmacy Technician in Phoenix, AZ! Great opportunity, please call us today!
Specific Duties, Activities and Responsibilities
- Recover drugs that are administered or dispensed to indigent patients without third party prescription coverage
- Build relationships with and act as liaison to physicians, patients and pharmaceutical companies regarding program systems and processes
- Routinely visit key contacts within the health system to ensure high level of service and assist in program participation
- Maintain daily contact with patients, nurses, physicians, social services, pharmacy personnel, drug sales reps and pharmaceutical companies
- Discuss medication options with physician and patient based on accessibility and availability (outpatient environment)
- Manage and process applications to pharmaceutical manufacturers' Patient Assistance Programs for recovery of drugs administered/dispensed to indigent patients without third party coverage
- Educate physician, patient and drug companies on program mission, guidelines, requirements and appropriate referral
- Extensive patient education/counseling to determine eligibility for assistance
- Identify and resolve rejected applications, including accessing comparable drug regimen
- Refer patients that do not qualify for programs to other outside assistance. I.e. local charities
- Manage drug recovery application process
- Monitor and track value of drugs recovered for billing and reporting processes
- Maintain security and confidentiality of patient information
Education (or Equivalent) Requirements
Pharmacy Technician certification in Arizona required
Bilingual Spanish/English required
5 - 7 years of work experience in customer service, pharmacy operations, sales or purchasing exposure or in an administrative capacity
Knowledge/Skills Requirements
- Above average organizational skills
- Strong analytical skills
- Must be self-motivated and have the ability to understand and follow instructions
- Strong Microsoft Office skills (Excel, Word, Outlook)
- Strong written and verbal communication
- Able to work independently and solve problems on behalf of the company and the customer
- Must be able to prioritize work to maximize job effectiveness
- Excellent interpersonal skills
- Strong ability to work under pressure and meet deadlines
- Must be detail oriented with strong follow-up skills
- Strong telephone presence/etiquette
- Better than average layman's knowledge of various medications, medication classes, medical ailments
and standard treatments
- Must have knowledge of hospital and clinic operations
- Experience working in a high volume, dynamic (changing) environment is necessary
- Must have experience working with the public in a healthcare environment
- Experience with low-income/special needs public is preferred
- Experience with social programs and/or charitable organization is helpful
Schedule - M-F 830am - 530pm
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.