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112 adt epic instructional designer jobs found in city of industry, california

Be a Customer Champion: Handle customer inquiries (via phone and email) related to invoicing, rates, domestic/international tracking, account maintenance, and more.
Investigate and Resolve: Quickly research, prioritize, and resolve complex customer issues to ensure a smooth experience.
Be a Liaison: Act as the key contact between the company and our clients, providing updates on mailing schedules and account status.
Team Up: Collaborate with internal departments to resolve issues and achieve high service levels.
Educate Clients: Conduct training on the company portal&nbsp;proactively recognize customer needs to offer helpful recommendations.

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