- job summary: This role involves managing the organization's complaint and grievance process from start to finish. You'll be responsible for investigating a diverse range of issues, which includes collecting and documenting data, researching complex cases, and ensuring all resolutions are handled in accordance with regulatory standards and internal policies. A key part of the job is communicating effectively with both internal and external stakeholders, injob summary: This role involves managing the organization's complaint and grievance process from start to finish. You'll be responsible for investigating a diverse range of issues, which includes collecting and documenting data, researching complex cases, and ensuring all resolutions are handled in accordance with regulatory standards and internal policies. A key part of the job is communicating effectively with both internal and external stakeholders, in
