- job summary: Job Overview: We are seeking a skilled Support II Engineer to assist with wireless and mobile device management (MDM) tasks. The ideal candidate will have experience troubleshooting and supporting mobile devices, administering MDM platforms like AirWatch, and working with iOS and Android operating systems. This role will provide hands-on support for end users, assist in mobile infrastructure projects, and document issues using the City's Sherjob summary: Job Overview: We are seeking a skilled Support II Engineer to assist with wireless and mobile device management (MDM) tasks. The ideal candidate will have experience troubleshooting and supporting mobile devices, administering MDM platforms like AirWatch, and working with iOS and Android operating systems. This role will provide hands-on support for end users, assist in mobile infrastructure projects, and document issues using the City's Sher
