- job summary: Role Summary: The Customer Support Technician provides direct support of computers, peripheral equipment, software, and converged educational technology through the Customer Support Services Team (CSS) at Iowa Lakes Community College. This includes all equipment from the network's edge to the end user and a wide range of computer and audio/visual peripherals including projectors, displays, document cameras, audio amplification, and similar eqjob summary: Role Summary: The Customer Support Technician provides direct support of computers, peripheral equipment, software, and converged educational technology through the Customer Support Services Team (CSS) at Iowa Lakes Community College. This includes all equipment from the network's edge to the end user and a wide range of computer and audio/visual peripherals including projectors, displays, document cameras, audio amplification, and similar eq
