job summary: Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.Provide subject matter expertise within the business/technical domain to support project deliverables.Ensure changes to the application are compliant with bank standards and policies.Collaborate with engineering and operations teams to create, track, and maintain risk portfolio deliverables.Document processes, procedures and workflows associated with applications.Participate in continuous improvement efforts to create, analyze, and improve processes and solutions.Create, maintain, and present training materials for end-users.Act as the single point of contact for all Line of Business engagements. location: Plano, Texas job type: Contract salary: $57.70 - 67.70 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Exceptional presentation and communication skillsExcellent at managing multiple tasks across multiple projects at the same timeExcellent problem resolution skillsMust be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understandingA knowledge of Microsoft 365, Exchange, cloud services and related components is a plus. Knowledge of Adobe products and services is also a plus. qualifications: Experience with Microsoft products, specifically Excel (VBA macros and advanced formulas)Experience with technology deployment processes skills: This Business Analyst will be part of the Messaging/Email/Microsoft 365 Product Management team and will be responsible for activities that support current and future work efforts. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role will partner with internal application teams to track deliverables and generate reporting to support the deployment of various new products (including: Microsoft 365 workstreams, as well as various desktop software products). This Business Analyst is expected to:Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.Provide subject matter expertise within the business/technical domain to support project deliverables.Ensure changes to the application are compliant with bank standards and policies.Collaborate with engineering and operations teams to create, track, and maintain risk portfolio deliverables.Document processes, procedures and workflows associated with applications.Participate in continuous improvement efforts to create, analyze, and improve processes and solutions.Create, maintain, and present training materials for end-users.Act as the single point of contact for all Line of Business engagements. Skills RequirementsExceptional presentation and communication skillsExcellent at managing multiple tasks across multiple projects at the same timeExcellent problem resolution skillsMust be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understandingA knowledge of Microsoft 365, Exchange, cloud services and related components is a plus. Knowledge of Adobe products and services is also a plus. Technology SkillsExperience with Microsoft products, specifically Excel (VBA macros and advanced formulas)Experience with technology deployment processes Experience RequirementsInformation Technology professional with 10+ years' experienceExcellent written and verbal communication skillsExcellent teamwork skillsITSM experience a plus Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.