job summary: Creating Service Architecture deliverables consistent with product management principles, standards, methodologies, and best practices from both a bank and industry perspectiveDefining and validating technical requirements, and establishing traceability between requirements and architecture/designDetermining business requirements and approaches to ensure all architectural solutions result in a coherent systems design location: Charlotte, North Carolina job type: Contract salary: $43.56 - 53.56 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Providing expert knowledge, support and guidance to business and technology teamsUnderstanding of billing, rates, demand modeling, chargeback, and other financialsReviewing and approving 3rd party and integration solution architecturesFacilitating technical design discussions and sessionsVendor managementCoaching and leadership to Product and service ConsultantsProviding technical and architectural leadership5+ years of relative experience in Product/Service Management qualifications: Providing expert knowledge, support and guidance to business and technology teamsUnderstanding of billing, rates, demand modeling, chargeback, and other financialsReviewing and approving 3rd party and integration solution architecturesFacilitating technical design discussions and sessionsVendor managementCoaching and leadership to Product and service ConsultantsProviding technical and architectural leadership5+ years of relative experience in Product/Service Management skills: Job description:Creating Service Architecture deliverables consistent with product management principles, standards, methodologies, and best practices from both a bank and industry perspectiveDefining and validating technical requirements, and establishing traceability between requirements and architecture/designDetermining business requirements and approaches to ensure all architectural solutions result in a coherent systems designProviding expert knowledge, support and guidance to business and technology teamsUnderstanding of billing, rates, demand modeling, chargeback, and other financialsReviewing and approving 3rd party and integration solution architecturesFacilitating technical design discussions and sessionsVendor managementCoaching and leadership to Product and service ConsultantsProviding technical and architectural leadership5+ years of relative experience in Product/Service Management Experience (5 + years) in:Working in cross-functional teams across a highly regulated, matrixed organizationSupporting and engaging with executive and senior level managementProcess improvement / creating process efficiencies / optimization / process excellence (ideal candidate has Six Sigma or LEAN certification)Development of business controls, governance and reporting routines, documentation as well as metrics management¿Confidence to operate with an entrepreneurial mindset and communication styleAbility to manage a product/service with an owner mentalityUnderstanding how to build networks quickly inside the Bank and leverage themComfortable working with Atlassian Products (Confluence, jira)Advanced skills across the Microsoft Product Suite (Project, Visio, Powerpoint, Word, Excel(building pivot tables, and other advanced capabilities to leverage for reporting purposes)Experience with IT Product Management, and ITIL v3 certificationExperience in agile development and tooling.Excellent communication, organizational leadership, coaching, and troubleshooting skills.Strong executive presence and the ability to communicate complex technology solutions to senior stakeholders. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.