Do you thrive on solving problems and providing exceptional service? If so you'll be a great fit as a Seasonal Customer Service Representative for a global eCommerce and shipping company, onsite at their facility near the LA Airport! This is a dynamic role perfect for detail-oriented communicators who enjoy making a direct impact on customer satisfaction. Location – near LAX. What You'll Bring: Experience: 2-4 years of related customer service experience (High School Diploma/GED required). Tech Savvy: Proficiency in MS Office (Word, Excel, Outlook). Exceptional Communication: Excellent verbal and written communication skills with the ability to resolve conflict professionally and politely. Key Skills: excellent analytical, critical thinking, time management, and organizational skills. You are detail-oriented and a great problem-solver. Team Player: Proven ability to work independently and collaboratively in a fast-paced environment. This is an excellent opportunity to gain experience with a global leader in eCommerce shipping. If you're ready to jump in and provide top-tier support during our busy season, we want to hear from you! salary: $22 - $23 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Be a Customer Champion: Handle customer inquiries (via phone and email) related to invoicing, rates, domestic/international tracking, account maintenance, and more. Investigate and Resolve: Quickly research, prioritize, and resolve complex customer issues to ensure a smooth experience. Be a Liaison: Act as the key contact between the company and our clients, providing updates on mailing schedules and account status. Team Up: Collaborate with internal departments to resolve issues and achieve high service levels. Educate Clients: Conduct training on the company portal proactively recognize customer needs to offer helpful recommendations. SkillsCustomer ServiceActive ListeningTelephone EtiquetteEmpathyTyping SkillsMS OfficeQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.