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Financial Customer Service Rep Columbus, OH | Onsite -12-Month Contract $17.50/hr We are seeking a highly organized and detail-oriented Contract Administrator to join our team in Columbus, OH. This is a 12-month, onsite contract position, paying $17.50 per hour. In this role, you'll be instrumental in providing exceptional service to both internal and external customers for assigned product and service centers. You'll play a key part in designing and administering plans funded by various investment types, ensuring seamless communication and adherence to regulatory standards. If you have a passion for customer service, an eye for detail, and experience in the financial services or insurance industry, we encourage you to apply!salary: $17.49 - $17.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesAs a Contract Administrator, your responsibilities will include: Plan Setup & Administration: Prepare all materials for proposing, selling, and establishing new plans, including illustrations, trust agreements, IRS determination reporting, employee communications, and client administrative guides. You'll also be responsible for setting up appropriate records and inputting census and plan information into our systems. Quality Assurance: Follow up with appropriate internal administrative areas to ensure the completeness and accuracy of end policy/account products. Transaction Processing: Review and approve requests for withdrawals, exchanges, deposits, annuity purchases, and contract cashouts, requesting additional information as needed. Reporting: Compile management information such as contract and sold case activity as needed by internal management. Customer & Stakeholder Communication: Communicate effectively with customers, sales force, other departments, regional and/or field offices and other industry companies through both oral and written correspondence, maintaining thorough records. Compliance: Approve and process business in strict accordance with government regulations, contract provisions, and internal procedures and controls. SkillsFollow-upEmpathyCustomer ServiceBasic Software SkillsBasic Computer SkillsCustomer supportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a hands-on business leader who thrives on the floor, not just behind a desk? We are looking for a dynamic Operations Manager to take full command of our 2nd shift site operations. As the evening leader, you will be responsible for ensuring a seamless transition from day to night, driving the completion of daily goals, and setting the stage for overnight success. This is not just a management role; it is a business leadership opportunity. You will have full ownership of the site's performance, from driving P&L results and service excellence to building and inspiring a world-class team in a high-energy, high-stakes environment. Your Mission as an Operations Leader: Full P&L and Financial Command: You will own the site's financial health. This includes managing revenue, controlling expenses, preparing budgets, and overseeing client invoicing to maximize profitability and drive bottom-line results. Drive Operational Excellence: You will lead the charge to ensure all service agreements are executed at or above our clients' standards. You will live and breathe the KPIs, relentlessly driving your teams to meet and exceed performance metrics for quality, safety, and efficiency. Build a High-Performance Culture: You are the chief motivator and developer of your team. You will personally train, mentor, and inspire your staff, fostering a culture of accountability, peak performance, and continuous growth. Strategic Workforce Management: You are the architect of your team's success. You will strategically plan and monitor staffing levels, dynamically adjusting to operational demands to ensure your team is agile, efficient, and aligned with all business objectives. salary: $75,000 - $85,000 per yearshift: Secondwork hours: 3:30 PM - 12 AMeducation: High SchoolResponsibilitiesEssential Job Functions Lead, direct and manage site operations with Director of Operations to ensure that the operations staff executes service agreements at, or above the client's standards. Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. Manage revenue and expenses to budget constraints. Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities Oversee accounts receivable, including client invoicing and collections, as needed Execution of the applicable KPI’s per company standard. Other duties as assigned The essential functions of this role include:working in a smoke free environmentwearing steel toe shoesmanual lifting up to 50lbsSkillsOperationsQualificationsYears of experience: 5 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a hands-on business leader who thrives on the floor, not just behind a desk? We are looking for a dynamic Operations Manager to take full command of our 2nd shift site operations. As the evening leader, you will be responsible for ensuring a seamless transition from day to night, driving the completion of daily goals, and setting the stage for overnight success. This is not just a management role; it is a business leadership opportunity. You will have full ownership of the site's performance, from driving P&L results and service excellence to building and inspiring a world-class team in a high-energy, high-stakes environment. Your Mission as an Operations Leader: Full P&L and Financial Command: You will own the site's financial health. This includes managing revenue, controlling expenses, preparing budgets, and overseeing client invoicing to maximize profitability and drive bottom-line results. Drive Operational Excellence: You will lead the charge to ensure all service agreements are executed at or above our clients' standards. You will live and breathe the KPIs, relentlessly driving your teams to meet and exceed performance metrics for quality, safety, and efficiency. Build a High-Performance Culture: You are the chief motivator and developer of your team. You will personally train, mentor, and inspire your staff, fostering a culture of accountability, peak performance, and continuous growth. Strategic Workforce Management: You are the architect of your team's success. You will strategically plan and monitor staffing levels, dynamically adjusting to operational demands to ensure your team is agile, efficient, and aligned with all business objectives. salary: $75,000 - $85,000 per yearshift: Secondwork hours: 4 PM - 12 AMeducation: High SchoolResponsibilitiesEssential Job Functions Lead, direct and manage site operations with Director of Operations to ensure that the operations staff executes service agreements at, or above the client's standards. Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. Manage revenue and expenses to budget constraints. Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities Oversee accounts receivable, including client invoicing and collections, as needed Execution of the applicable KPI’s per company standard. Other duties as assigned SkillsOperationsQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.