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Are you a problem-solver with a knack for helping people? Do you excel at navigating financial inquiries and thrive in a fast-paced environment? We're looking for a Service Support Specialist to be the first point of contact for our clients, assisting them with everything from financial transaction paperwork and account balances to letters of authorization and employee stock options. If you're ready to handle a dynamic volume of calls (averaging 40-60 per day) and provide exceptional support, we want to hear from you!salary: $20.99 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesBusiness and Monetary Control (BMC) provides service support by assisting with inquiries related to Financial Transaction paperwork, Account Balance and Activity, Letters of Authorization and Employee stock options. 40-60 calls is the average amount of calls handled in a day.SkillsBasic Computer SkillsCustomer ServiceCustomer supportEmpathyCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a customer service rockstar with at least 2 years of experience ready to thrive in a dynamic call center environment? We're looking for an enthusiastic and self-motivated individual who can master multiple systems while keeping clients engaged. If you have excellent communication skills, a knack for de-escalation, and a positive attitude towards coaching, you'll fit right in! We need someone who is computer-literate (especially in Microsoft Outlook, Word, and PowerPoint), comfortable with a high call volume, and can handle sensitive information with poise. If this sounds like you, we want to hear from you!salary: $20.99 - $21 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High SchoolResponsibilitiesRetirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.SkillsClient ServiceBasic Computer SkillsCustomer ServiceCustomer supportCustomer RelationsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you passionate about helping others navigate their financial futures? As a Retirement and Benefits Representative, you will play a key role in supporting participants of employer-sponsored 401(k), pension, and non-qualified deferred compensation plans. You'll provide clear, accurate information, guide participants through transactions, and ensure the error-free processing of financial requests. This is a great opportunity to make a meaningful impact while growing your career in financial services.salary: $20.99 - $21 per hourshift: Firstwork hours: 9 AM - 9 PMeducation: High SchoolResponsibilitiesMust possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information • Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint is a REQUIREMENT  Training Hours – Monday through Friday 9am -5:30pm EST – Will follow schedule selected at offer time, once training is completed 8:30a – 5:00p (30 min lunch) 9:00a – 5:30p (30 min lunch) 9:30a – 6:00p (30 min lunch)The essential functions of this role include:working weekendsSkillsCustomer RelationsCall Center SupportBasic Software SkillsActive ListeningTelephone EtiquetteEmpathyCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.