job summary: Summary: As a Change Design Coordinator, you will use your knowledge and experience to manage design and project change activities for both Microsoft initiated and client initiated design changes. These changes can include user experience, security, compliance, new features, or emergency design change across multiple design teams.This key role that requires a collaborative leader with change management experience and the ability to influence successfully in a highly matrixed environment. You will manage complex design changes by leading the planning and execution of change management strategies for Microsoft Office 365 products. You must possess a unique blend of technical and customer facing skills. Be an out of the box thinker and able to directly engage with all stakeholders - security, compliance, data, user experience, business, engineering, governance. As a successful Design Change Coordinator, your performance objectives include: Must process project management skillsDetermine and define project scope and objectivesDevelop and manage a detailed project schedule and work planProvide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progressManage contracts with vendors and suppliers by assigning tasks and communicating expected deliverablesUtilize industry best practices, techniques, and standards throughout entire project executionMonitor progress and make adjustments as neededMeasure project performance to identify areas for improvementDevelop and manage a framework for technical design change management using JIRA as well as using standard PROSCI process and templatesCustomizing change strategies based on the change impact and audienceManage the daily planning activities including maintaining and documenting design change procedures, stakeholder management, technical and business impact assessmentsWork closely with the PMO Lead to maintain design release and change plansWork with design teams to establish and evolve solid frameworks and standards for change management that increase change adoption through simplification for impacted resources.Identify business readiness to manage scheduling conflicts working with stakeholders and landing SMEs negotiating realistic landing plans and adoption metricsAlert PMO and Change Management Lead of potential high risk/impactEnsure design changes and associate change controls are metMonitor and report status of release efforts and adoption metricsFoster and drive a clear understanding of the various stakeholders for the changes to be deployed to ensure the roles impacted adopt the changes through clear communications, engagement, and appropriate governance throughout the end to end change management process (ADKAR)You will be responsible for interacting with different levels across technology design and implementation teams5+ years of program/project management/change management experience in IT, operations or businessExperience with Microsoft Office 365 services and capabilitiesProven design change management skills and demonstrated experience (desired)Ability to develop a understanding of the Microsoft Customer Experience & Success organization and operations at all levelsDemonstrate structured thinking, planning, and the ability to execute by working with others, influencing without authority, and the ability to deal with ambiguityHands-on experience in driving change in complex matrix environmentscommunication skills to communicate effectively and concisely with stakeholders, senior managers, and senior leadershipability to influence design change Required Skills Qualified candidates must have the following: Bachelor's Degree or equivalent education and/or extensive experience (typically 10+ years) in a related field.5-8 years of project management and related experienceEnglish speaking/writingProject Management Professional (PMP) certification preferredProven ability to solve problems creativelyfamiliarity with project management software tools, methodologies, and best practicesExperience seeing projects through the full life cycleExcellent analytical skillsinterpersonal skills and extremely resourcefulProven ability to complete projects according to outlined scope, budget, and timelineAgile/SCRUM methodologyChange ManagementJIRA/HorizonBMC Remedy location: Charlotte, North Carolina job type: Contract salary: $54 - 64 per hour work hours: 8am to 5pm education: Bachelors responsibilities: This key role that requires a collaborative leader with strong change management experience and the ability to influence successfully in a highly matrixed environment. You will manage complex design changes by leading the planning and execution of change management strategies for Microsoft Office 365 products. You must possess a unique blend of technical and customer facing skills. Be an out of the box thinker and able to directly engage with all stakeholders - security, compliance, data, user experience, business, engineering, governance. qualifications: Experience level: ExperiencedMinimum 10 years of experienceEducation: Bachelors skills: Program Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.