Our client is looking for dedicated Customer Service Representatives to join their team. In this role, you'll be the first point of contact for healthcare providers and patients, playing a crucial part in coordinating the delivery of specialty medications. Your ability to provide exceptional service, communicate clearly, and maintain accurate records will directly impact patient care and satisfaction. Location: Irving, TX (Onsite) Hours: 10:30 a.m. to 7:00 p.m. Rate: $17.00 - $18.00 per hoursalary: $17 - $18 per hourshift: Firstwork hours: 9 AM - 7 PMeducation: High SchoolResponsibilities Answer and make calls to patients and healthcare providers to coordinate medication shipments. Accurately schedule and confirm medication deliveries. Maintain precise and confidential patient records, ensuring compliance with HIPAA and other regulations. Work proactively to solve problems and support our internal teams to ensure a seamless experience for everyone. Contribute to a positive and collaborative work environment. SkillsCall CenterHIPAABasic Computer SkillsCall Center SupportInterpersonal SensitivityEmpathyQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.