Randstad is looking for Customer Service Representative in Chandler, AZ.The role involves monitoring and responding to security incidents, alarms, and emergency queues, creating incident reports, and escalating issues based on severity. The candidate will handle vendor calls, perform remote troubleshooting, and manage work orders while ensuring continuous engagement with alarm and call queues. strong customer service skills, attention to detail, multitasking, and prior call center experience are essential. Familiarity with security systems (CPI, ADT, Sureview) and computer proficiency is preferred, with veterans highly valued for this role. Position: Customer Service Representative Location: Chandler AZ 85286 Pay: 20 Shift Days/Hours: Open Availability (will work through the weekends) Will be expected Saturdays + Sundays with 2 consecutive weekdays off. Second Shift - likely 11am or 12pm start to 7:30 or 8pmsalary: $19 - $20 per hourshift: Firstwork hours: 11 AM - 7:30 PMeducation: No Degree RequiredResponsibilities Security Response Center will handle the initial intake team for security issues - alarm, incident and emergency queue. Will write up incident report/synopsis then escalate to the appropriate contact depending on level of severity. Will follow up with initial caller if necessary This person will assist Security Response Center team members with processing emergency alarm and call processing They will perform system manipulation, placing site in a mode so alarms don't get triggered This person will answer the calls when vendors get on site and leave site Remote troubleshooting Will be engaged in alarm queue or call queue at all times Maintain email inbox and respond where needed Create work orders SkillsCustomer ServiceTelephone EtiquetteActive ListeningQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.