program manager salaries in columbus, ohio

job summary: Job Summary: Work under limited supervision. Responsible for performing the planning, analysis, recommendation, implementation and support of business unit applications on Maximo. Facilitate and perform the delivery of application support services including the preparation of cost justifications, business case development, alternative solutions and application requirements and recommendations.   location: Columbus, Ohio job type: Contract salary: $40 - 45 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: ESSENTIAL JOB FUNCTIONS: - Establish and maintain a close working relationship with Supply Chain, Procurement & Fleet Operations (SCPFO) personnel, its customers, other departments, and cross-functional teams in the development, maintenance, testing and support of Asset Suite and other SCPFO applications. - Provide analysis and implementation support of new technologies that would enhance SCPFO operations and its ability to serve its customers. Maintain a comprehensive understanding of current system technologies while identifying opportunities for SCPFO to adapt these technologies to maintain a competitive edge in the industry. - Assist in the development, coordination, and support of software tools in alignment with a forward-looking technology roadmap, jointly developed with the IT organization. - Communicate application functionality to business unit personnel to maximize system capabilities in meeting process requirements. - Lead business unit focus groups and process improvement initiatives to prioritize and escalate system issues for evaluation and resolution. - Develop reports to research and resolve data, system and business process integrity issues. Develop and present business documents and reports clearly, concisely and effectively. - Gather requirements and provide specification input, testing and support for new or changing business processes. Prepare test scripts and documentation to support the application production migration process. - Develop procedures, quick reference guides and other documentation to improve usage of SCPFO applications. - Develop business cases and cost justifications to support business process requirements. - Work with suppliers and SCPFO personnel to expand and adopt electronic commerce opportunities (e.g. Procure to Pay solutions).   qualifications: MINIMUM REQUIREMENTS: Education: Bachelor's degree in Information Technology, Supply Chain Management, or related field of study such as Accounting or Business Administration or Associate's degree with 2 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources or high school diploma/GED with 4 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources. OTHER REQUIREMENTS: 1) Maximo Inventory modules experience (Item Master, Inventory Usage, Shipment Receiving, Inventory Counting) is a must. 2) Barcoding application experience is a must. 3) Working knowledge of Cognos or SQL Query writing is a must. 4) ServiceNow and Jira experience is a plus. 5) Maintain technical industry knowledge, an understanding of regulatory/legal/financial guidelines and a working knowledge of business unit processes and procedures. 6) Possess the team-oriented and self-motivated qualities necessary to be an effective facilitator and participant in business unit process improvement initiatives. 7) Provide advanced level system support and subject matter expertise. 8) Learn and adopt SCPFO "lean" initiatives and assist in the continued improvement of processes and application usage. 9) Respond to user questions such as performance testing, data integrity and problem analysis, and issue resolution. 10) Demonstrate excellent verbal and written skills to communicate to business unit personnel in advance of any changes to application functionality, systems status and outage schedules. 11) Demonstrate advanced level of knowledge of MS-Office skills and reporting. 12) Prepare reports for the purpose of troubleshooting and data integrity analysis. Record and track system issues through final resolution. 13) Effectively communicate and collaborate with leadership, business unit personnel, their customers and suppliers in order to promote the most efficient and effective use of business unit applications. 14) Supply Chain, Procurement and Fleet experience is preferred.   skills: 1) Maximo Inventory modules experience (Item Master, Inventory Usage, Shipment Receiving, Inventory Counting) is a must. 2) Barcoding application experience is a must. 3) Working knowledge of Cognos or SQL Query writing is a must. 4) ServiceNow and Jira experience is a plus. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Summary: We are seeking a highly experienced Senior-level IT Business Analyst to join our team. This role serves as a pivotal bridge between business operations stakeholders and Agile software development teams, requiring a pseudo-technical understanding of how software applications support operational processes. You will leverage your expertise to align business needs with technical solutions, fostering strong stakeholder relationships, and driving process improvements. Collaborating across technology teams and business partners, you will lead the entire enhancement lifecycle of our core platform, ensuring the delivery of high-quality, scalable solutions for our organization. Prior experience in the energy industry or B2B applications is a plus, but your ability to quickly learn and adapt to new domains is essential.   location: Columbus, Ohio job type: Contract salary: $65 - 75 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Essential Job Functions and Tasks: Energy Industry Billing and B2B Expertise: Apply your deep understanding of energy industry billing processes, logic, and B2B exchanges (including EDI) to analyze production issues, create business cases, and guide project scope. Agile User Story Development: Craft detailed user stories in Jira or Azure DevOps, translating complex business requirements into actionable tasks for development teams. Stakeholder Communication & Strategic Alignment: Build strong relationships with stakeholders at all levels. Facilitate workshops to gather requirements, document business capabilities, and refine assets. Lead cross-functional collaboration and planning to achieve project goals. Requirements Elicitation & Analysis: Conduct thorough analysis, including use case modeling, data modeling, and process mapping, to understand stakeholder needs and identify improvement opportunities. Data & Technical Acumen: Utilize querying tools and relational database knowledge to identify data issues and resolutions. Provide feedback on database designs and translate business requirements into conceptual, logical, and physical data models. Leverage Power BI for data analysis, reporting, and dashboard creation. Process Improvement: Apply advanced facilitation and process improvement skills to lead process redesigns and support initiatives. Mentor and guide other business analysts within the department. Strategic Application Road mapping & Development Lifecycle Management: Lead the development and execution of strategic roadmaps for applications, aligning them with overall business goals. Oversee the entire development lifecycle, from planning and requirements gathering to implementation and maintenance. Proactively identify opportunities to optimize applications for improved efficiency and user experience. Risk Management & Change Management: Identify, assess, and proactively communicate project risks, developing mitigation plans as needed. Support the implementation of change management initiatives, ensuring smooth transitions for end-users. Quality Assurance: Collaborate with QA teams to ensure delivered solutions meet requirements and quality standards.   qualifications: Basic Qualifications: Bachelor's degree (or equivalent experience) in computer science, information systems, business, or related field. 7+ years of relevant work experience. Additional Requirements: Familiarity with Jira for User Stories or Azure DevOps. Demonstrated success in remote team working models. Basic knowledge of SQL query development is a plus. Excellent communication and interpersonal skills.   skills: Requirements Elicitation.Process Design.Deep understanding of energy industry billing processes.Familiarity with Jira or Azure DevOps.Demonstrated success in remote team working models.Basic knowledge of SQL query development is a plus.Excellent communication and interpersonal skills for stakeholder engagement. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: About the Role: Desktop Support will assist End Users in resolving computer/network (hardware and software) related issues and implementing changes on behalf of the user. You will act as a liaison between the End User and the Windows and Networking departments. This is a hybrid position requiring residence in the Columbus, Ohio metropolitan area. This position will require in-office attendance as needed (1-2 days per week). Advanced notice provided. What You'll Need: Benefits We Offer: offers comprehensive healthcare benefits to eligible employees including: medical, HSA, prescription, vision, dental. Our benefits also include life insurance, short & long-term disability, Roth and 401K with possible company match and profit sharing, an Employee Assistance Program (EAP), Time Away from Work (TAFW) and paid holidays - plus employee referral bonuses, and role-based professional development opportunities. Company endorses a work environment free from discrimination and harassment. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to complete the application process or perform the essential functions of the position, please let us know.   location: Columbus, Ohio job type: Permanent salary: $50,000 - 59,800 per year work hours: 8am to 5pm education: Associates   responsibilities: Administer end-user workstations and support end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN).Investigate user problems and identify their source; determine possible solutions; test and implement solutions.Install, configure and maintain personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; add, upgrade, and configure disk drives, printers and related equipment.Perform and/or oversee software and application installation and upgrades.Maintain site licenses for department/organization.Plan and implement network security, including maintaining firewalls, configuring VPN, managing host security, file permissions, file system integrity, and adding and deleting users.Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties.Develop and conduct various training and instruction for system users on operating systems and other applications; assist users in maximizing use of networks and computing systems.Maintain strict confidentiality and data security protocols when accessing, processing, or storing sensitive end-user information and network data.Serve as technical liaison and provide IT consultation to personnel across all departments, ensuring seamless technology integration.Deliver comprehensive computer orientation and onboarding support to new hires and provide ongoing technical training to existing staff.Manage and resolve help desk tickets efficiently using ticketing systems, ensuring timely response and resolution tracking with clear communication to end users.Maintain accurate asset management records and conduct regular inventory tracking of all IT equipment, software licenses, and hardware deployments.Create and maintain comprehensive documentation of troubleshooting procedures, solutions, and IT processes to build organizational knowledge base.Provide reliable remote support capabilities using various tools and platforms to assist users regardless of location or connectivity challenges.Other duties as assigned.  qualifications: Associate's degree in Information Technology, Computer Science, or equivalent IT certification required1-2 years of hands-on IT support experience in a business environmentAdvanced proficiency with Windows 10/11 administration, configuration, and troubleshootingExpert-level knowledge of Microsoft Office Suite with ability to train and support end usersWorking knowledge of Active Directory fundamentals, Microsoft Intune, and Entra ID administrationStrong hardware troubleshooting skills including desktops, laptops, printers, and peripheral devicesExperience with or willingness to learn AI tools and emerging technologiesExceptional customer service skills with ability to communicate technical concepts to non-technical usersStrong analytical and problem-solving abilities with systematic approach to issue resolutionProven ability to work independently, manage multiple priorities, and meet deadlines in fast-paced environmentPatient, empathetic approach when assisting users with varying technical skill levels  skills: Great Communication skills Customer Service mindset Team Player Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.