The Sr. Business Operations Partner RD NAM plays a critical role in driving field, financial and operational excellence across the Randstad Digital organization. Reporting to the VP Business Operations RD NAM, this role is a strategic thought partner to field leadership, enabling data-driven decision-making and helping scale consistent, efficient, and accountable business practices across the enterprise.
What you get to do:
- Deliver operational rigor across performance tracking, and strategic planning while enabling data driven decision making across the business.
- Support financial performance by identifying/operationalizing processes that maximize revenue, margins, and overall profitability across the organization.
- Support financial performance by identifying/operationalizing processes that maximize revenue, margins, and overall profitability across the organization.
- Support financial performance by identifying/operationalizing processes that maximize revenue, margins, and overall profitability across the organization.
- Support VP Business Operations in the execution of sales, marketing, and operational strategies that expand market share, strengthen competitive positioning to deliver strategic growth agenda.
- Leverage reporting tools and dashboards to provide real time KPI insights into business/sales performance, inventory levels, and customer behavior.
- Translate transactional and operational data into actionable insights that inform commercial strategy and operational planning.
- Deliver governance frameworks, operational processes, and planning cadences that support the organization.
- Utilize sales forecasting and planning processes to drive planning accuracy across the organization.
- Provide sales operations insights, competitor analysis, market standards and insights that enable development of go-to-market strategies.
- Partner with key stakeholders to ensure forecasting and planning processes and outputs are appropriately integrated with other key activities within the business.
- Support creation of sales incentive compensation plans that provide market-competitive pay, reinforce sales strategy and align with business objectives, including the design and management of occasional sales incentive campaign programs.
- Support VP Business Operations in developing and implementing action plans or business/sales
process improvements. - Facilitate and oversee the successful implementation and results tracking of new sales programs.
- Deliver special projects and business improvement initiatives to support RD NAM business strategy, as needed.
What you need to bring:
- Bachelor’s Degree or equivalent work experience.
- Minimum 4-year degree or equivalent work experience required.
- 10+ years of progressive experience in finance, operations, or consulting, with at least 5 years in a leadership role.
- Skilled in developing growth strategies, improving processes, and enhancing operational efficiency.
- Demonstrated success at leveraging influence to deliver effective strategic business and sales outcomes and continuous improvement initiatives.
- Prior P&L ownership and experience leading multi-service or multi-business lines is required.
- Demonstrated success at leveraging influence to deliver effective strategic business and sales outcomes and continuous improvement initiatives.
- Strategic, forward thinking thought leader with the ability to manage multiple projects simultaneously, handle difficult situations, and lead efficient and creative problem solving on
complex issues. - Deep knowledge of organizational effectiveness, sales & business processes, process improvement and operations management.
- Excellent executive-level communication skills, with an ability to work effectively with others (regardless of level) and set and manage expectations.
- Highly collaborative and partner-oriented with a team-first attitude to build enduring, trust-based relationships with key business partners and effectively work with cross-functional teams.
- Proven ability to thrive under pressure and to drive and manage multiple priorities with competing demands for resources in uncertain and ambiguous situations.
- Proficiency using Google mail, calendaring and shared drives.
Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines.
This job posting is open for 4 weeks.
Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.
In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
