Skip the hospital grind and put your clinical knowledge to work from home. In this role, you will be the direct voice answering actual medical questions from doctors and patients, flagging critical side effects for the safety team, and keeping tracking databases running smoothly.
location: Telecommute
job type: Contract
salary: $46 - 55 per hour
work hours: 9 to 5
education: Bachelors
responsibilities:
- Intake and triage of all med info inquiries (received via phone, email, or MIRFs) across product portfolio
- Responsible for providing written or verbal responses to Medical Information (MI) inquiries in a timely and compliant manner using approved standard responses, documents, and FAQs
- Ensures accurate documentation of all med info processes
- Submit reports for Sunshine Act aggregate spend tracking
- Manages the adverse event reconciliation process mandated by Pharmacovigilance in a compliant manner Tracks departmental Medical Information metrics as needed
- Monitors adverse events and product quality complaints and processes in accordance with SOPs and work instructions.
- Ensures that all interactions and activities adhere to corporate and healthcare compliance guidance in all activities, including those related to scientific interactions with internal and external groups, and responses to unsolicited requests for medical/scientific information.
- Assists in ad-hoc projects for Medical Information Contact Center implementation/onboarding as needed
qualifications:
Required:
- Bachelor's Degree in science or equivalent working experience in a Medical Information Specialist/Coordinator role
- 5+ years'experience in a Medical Information department in pharma or Medical Information Contact center
- Experience working with Medical Information database preferred (i.e. SciMax MI (MIQ), IRMS, Veeva MedInquiry, etc)
- Working knowledge of current regulatory guidelines.
- Must have excellent organizational and communication (verbal and written) skills.
- Organizational awareness (e.g., inter-departmental relationships, business priorities), including significant experience working cross-functionally.
- Knowledge of oncology, cardiology, or neurology.
- Experience in radiopharmaceuticals, medical imaging field, or diagnostics agents.
skills: Oncology, Medical Information, SOP Development, Quality Control (QC)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
