A Transportation Coordinator is needed for the world's largest food and beverage company. Remote work. This role requires manufacturing customer service experience and involves coordinating and tracking shipments, managing carrier and customer relationships, and ensuring on-time deliveries using systems like SAP, TMS, and FourKites, while demonstrating strong communication, multitasking, and decision-making skills in a fast-paced environment.
location: Remote, Remote
job type: Contract
salary: $19.62 - 27.47 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
- Monitor, track, and follow up on inbound/outbound shipments to ensure on-time delivery.
- Use tools like FourKites, TMS, SAP, and WMS to manage shipment status, appointments, and load tracking.
- Document delivery reason codes for any late or missed deliveries.
- Schedule and tender freight based on product availability, sales targets, and customer demands.
- Maintain consistent and professional communication with carriers, distribution centers, and supply chain teams.
- Proactively manage carrier and customer relationships, resolve service issues, and handle accessorial approvals.
- Manage shipment issues, including detention, returns, and EDI 214 errors.
- Consolidate customer orders into full truckloads when needed.
- Escalate and collaborate with Operations Planning, ORM, and other stakeholders as necessary.
- strong verbal and written communication.
- Excellent analytical and decision-making abilities.
- High interpersonal skills and adaptability.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Comfortable using web-based systems (SAP, TMS, WMS, FourKites).
- High School Diploma required, college education preferred.
- Minimum 2+ years customer service experience in transportation or manufacturing.
- Experience in tactical, fast-paced environments.
- Background in logistics and transportation planning preferred.
qualifications:
- Experience level: Experienced
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.