Technical Service Manager needed for immediate Direct Hire role in the Columbia, MD area! Seeking a polished professional to lead a team (5-15) of Calibration Specialists and Repair Technicians to ensure the highest quality of calibration and rework service is offered to clients.
Knowledge of manufacturing regulations, calibration and rework process are essential for success in this role.
A technical or business degree along with 5+ years of related experience, including developing/maintaining internal and external customer relationships is required. Exceptional computer skills and exceptional computer skills and a valid US work authorization are required.
If this sounds like you, Apply NOW!!
Comprehensive Benefits offered: Medical, Dental, Vision, Life & Disability Insurance, Paid Holidays and PTO.
location: Columbia, Maryland
job type: Permanent
salary: $90,000 - 130,000 per year
work hours: 8am to 4pm
education: Bachelors
responsibilities:
- Develops and leads a technical service team to achieve best in class service
- Continuously improve service processes, procedures, and capabilities, which are measured by KPIs
- Works with service sales teams, and occasionally product development teams, to ensure the Service Center is prepared for the expected service volume and has new products/product options readily available
- 5+ years of experience in team leadership, professional and personal development, and developing/maintaining internal and external customer relationships
- 4 year degree, ideally in business or a technical field of study
- Knowledge of ISO manufacturing regulations
- Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, Microsoft 365)
- Must work well in a team environment and demonstrate excellent written and verbal communication skills
- Experience using SAP's ERP Tool would be helpful, but is not required.
qualifications:
- Experience level: Manager
- Minimum 5 years of experience
- Education: Bachelors (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
