Large utility is looking for a Meter Technical Analyst in Jackson, MI. This role requires a technical or business degree and at least 2 years of experience to perform data diagnostics, troubleshooting, and SAP master data maintenance for smart metering systems using analytical and LEAN problem-solving skills. This is a contract position estimated to last 12 months, possible extension, possible temp to perm. Apply Now!
location: Jackson, Michigan
job type: Contract
salary: $29.96 - 34.96 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Corrects and maintains device master data for general and complex smart metering systems.
- Monitors the health and reliability of over 3.6 million gas and electric smart devices daily.
- Performs technical troubleshooting across multiple systems to resolve device and data discrepancies.
- Uses LEAN business tools to visualize data and drive operational efficiency.
- Conducts detailed investigations and root cause analysis on system and process exceptions.
- Queries various enterprise systems to detect and resolve data integrity issues.
- Evaluates system error messages and failed workflows related to field work orders.
- Collaborates with internal departments to implement corrective actions and prevent issue recurrence.
- Maintains technical records, logs, and spreadsheets within SAP and other enterprise platforms.
- Ensures metering device data accuracy across all enterprise-level systems.
- Proven analytical and diagnostics skills and ability to look for alternate solutions.
- strong oral and written communication and organizational skills (time management and multi-tasking).
- Experience using computer software (e.g. Microsoft Outlook, Excel, Word, etc.).
- Ability to work cooperatively and collaboratively with internal and external clients and coordinate activities across multiple locations and departments.
- Operating a headend system (e.g. MV90, OpenWay, UIQ).
- Knowledge of electric and gas meter communication methods.
- Experience with electric and gas interval billing.
- Experience with SAP.
- Bachelor's Degree in Business, Technical with 2 years of relevant experience or
- Associate's Degree in Business, Technical with 4 years of relevant experience or
- High School Diploma with 6 years of relevant experience.
qualifications:
- Experience level: Experienced
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
