Seeking a highly organized and technically proficient Service Coordinator to bridge the gap between clients and field operations. In this role, you will be the engine of the service department, managing everything from scheduling technicians and contractors to overseeing fleet logistics and material inventory. You will use your background in electrical or construction work to interpret engineering drawings and ensure all projects meet NEC standards and safety requirements. Apply now!
location: Kingsport, Tennessee
job type: Permanent
salary: $45,000 - 52,000 per year
work hours: 8am to 4pm
education: High School
responsibilities:
- Coordinate field operations by scheduling and directing technicians and contractors to address service requests and warranty claims
- Act as a primary point of contact for customer service issues, ensuring all inquiries are addressed promptly and professionally
- Manage materials and logistics, including ordering, shipping, and maintaining inventory for field service stock, tools, and equipment
- Maintain comprehensive documentation, such as job records, material lists, statistical reports, and monthly status spreadsheets
- Analyze technical documents, including engineering drawings, control prints, and material lists, to support field assembly and system upgrades
- Draft detailed work instructions and statements of work to guide field personnel in the execution of their tasks
- Oversee fleet and equipment maintenance, ensuring trucks and trailers are serviced and that all registrations, insurance, and fuel cards are up to date
- Monitor safety compliance by keeping track of required safety equipment and ensuring all field work meets established safety standards
qualifications:
- Experience level: Entry Level
- Minimum 3 years of experience
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
