operations specialist - payment processing.

We are seeking an Operations Specialist to join our Payment Processing team. This role is responsible for processing domestic and foreign currency payment instructions while maintaining a high level of accuracy and adherence to firm policies and procedures. The ideal candidate thrives in a fast-paced, deadline-driven environment and takes pride in delivering precise, timely, and client-focused service. Qualifications:

• Excellent verbal and written communication skills
  
  
• Customer-focused with a commitment to high-quality service
  
  
• Highly organized and attentive to detail
  
  
• Comfortable working in a high-volume, deadline-driven setting
  
  
• Capable of working both independently and as part of a team
  
  
• Proficient typing skills
  
  
• Experience with USD and Foreign Currency Payment Processing preferred
  
  
• Familiarity with Keystone, Rightfax, and SWIFT systems is a plus
  
  

salary: $23 - $26 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

Payment Processing & Quality Control

• Process and verify manual and automated payment instructions (e.g., via fax, SWIFT, BBH Worldview)
  
  
• Review and repair automated instructions to ensure data integrity and timely execution
  
  
• Enter, verify, and research transactions using Keystone and other internal systems
  
  
• Meet established deadlines and quality standards while adhering to firm procedures
  
  

Client Service & Communication

• Respond to inquiries from internal teams and Account Executives professionally and promptly
  
  
• Build and maintain productive working relationships with team members and other departments
  
  
• Approach client needs with responsiveness and a problem-solving mindset
  
  

Risk Management & Controls

• Identify and escalate risks or unclear instructions appropriately
  
  
• Follow updated procedures accurately and promptly
  
  
• Recommend process improvements and control enhancements to reduce errors and omissions
  
  
• Maintain a high level of accuracy to support operational and regulatory compliance
  
  

Process Improvement & Team Collaboration

• Look for opportunities to improve workflow and streamline operations
  
  
• Help identify non-STP instructions and recommend automation opportunities
  
  
• Collaborate with team members to support daily responsibilities and encourage knowledge sharing
  
  
• Participate in a culture that values accountability, initiative, and continuous improvement
  
  

Skills

Banking Operations

Payment Acceptance

Operations

Analytical Thinking

Responsiveness

Confidentiality

Order Processing

Qualifications

Years of experience: 0 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.