scheduling coordinator.

We're seeking a dynamic Scheduling Coordinator to expertly manage the daily logistics for our teams. In this pivotal role, you'll optimize technician routes using mapping technology and scheduling software, ensuring efficient service delivery to our extensive customer base. Your ability to juggle multiple tasks and adapt swiftly to changing priorities in a fast-paced environment will be crucial for success. If this sounds like you, apply today!

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

In this position you will be responsible for: 

• Develop and maintain daily schedules and routes for crews
• Utilize advanced mapping and routing software to create the most efficient routes 
• Proactively monitor and adjust schedules in real-time due to weather changes, staff availability, or urgent customer requests
• Provide clear and timely communication of schedules and updates to field technicians and customer service representatives
• Manage incoming customer scheduling inquiries and confirm upcoming service appointments
• Track job progress and technician productivity throughout the day to ensure timely completion and adjust schedules as needed
• Accurately maintain customer records and service history within our CRM and scheduling systems
• Collaborate with operations managers to forecast workload and staffing needs for chemical and irrigation services
• Handle incoming calls and address general customer inquiries and needs.

* This position is 100% in office. No remote or hybrid opportunities. 




Skills

40 WPM

Typing Skills

Front Desk (1 year of experience is preferred)

Administrative Duties

Phones

attention to detail

Customer Service (1 year of experience is required)

Basic Computer Skills

Customer support

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.