research claims specialist.

We are seeking a highly skilled Claims Specialists with advanced expertise in using Google and resources for business research to join our fast-paced and dynamic team.   In this critical role, Claims Specialists work on the full range of claims and correspondence to ensure satisfaction with the goals and priorities of the team. The Claims Specialist also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements



salary: $20.99 - $21 per hour
shift: First
work hours: 6 AM - 10 PM
education: High School

Responsibilities

This role will involve looking up businesses using Google and seeing if they are still in business or have gone out of business.

• Follows written procedures and scripts

• Consults with team leadership and peers on case work

• Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed

• Communicates immediately to leadership all obstacles to completing work

• Meets and exceeds departmental expectations for accuracy and productivity

• Contributes subject area expertise to determine processing guidelines and assess if standards have been met

• Utilizes documented team processes to ensure compliance with departmental standards

• Data verification

• Drafts claimant facing communications based on guidance provided

• Communicates directly with claimants by phone or email

• Verifies data and processing requirements and makes corrections as necessary

• Other projects as assigned

Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated. If the work extends beyond the expected duration, we will extend the assignments. Conversely, if the work concludes earlier, we will attempt to find alternative assignments at Epiq. However, if we are unable to do so, the assignment will come to an end. If they meet their tenure, we may not be able to extend their assignment.






Skills

Claims Processing (3 years of experience is required)

Google Search

Research (2 years of experience is required)

Claims

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.