We’re looking for a sharp, organized Customer Service Rep to support a high-volume seasonal project focused on coordinating mobile storage shipments. If you're someone who thrives on structure, communication, and problem-solving, we’d love to connect.
What You'll Do:
- Respond to customer support tickets via email (minimal phone calls—2–3/day)
- Track and manage shipment activity using Excel and Microsoft Views
- Coordinate delivery updates and address customer concerns
- Use sound judgment to determine when rush fees apply (and when they don’t)
- Communicate effectively with internal teams and customers to keep things running smoothly
- Proficient skills in Microsoft Excel; experience with Salesforce is a plus
- Excellent written communication (this is a primarily email-driven role)
- Solid problem-solving and negotiation abilities
- Ability to stay calm and professional under pressure
Start date: June 2 | Project ends in October, with potential to extend through November.
Ready to jump into a fast-paced project with a supportive team? Apply now to get started.
salary: $17 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Provide exceptional customer service via inbound calls and email communication
- Respond to customer tickets/requests within a timely manner
- Track and document customer activity in Salesforce and Excel
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
