administrative service coordinator.

Parts & Service Coordinator – Join a Reputable, Growing Team! Tampa, FL 33637 (On-Site Career Opportunity) Full-Time | Long-Term Career Opportunity

We’re actively seeking a Parts & Service Coordinator to join our well-established and reputable office in Tampa, FL. This is a hands-on, administrative leadership role at the heart of our service operations—perfect for someone who excels at keeping projects on track, technicians supported, and customers satisfied.

Why You’ll Love It Here: ✨ 401K Match ✨ PTO Plan ✨ Rich Benefits ✨ Supportive Team & Career Stability

What You’ll Do:

• Coordinate technician schedules, service logs, and weekly labor/travel hours
  
  
• Manage service timesheets and ensure reporting accuracy
  
  
• Schedule preventive maintenance (PM) appointments and installations
  
  
• Serve as the point of contact for warranty calls and machine updates
  
  
• Track technician training, incentives, and vacation schedules
  
  
• Communicate with customers regarding service, installation, and support
  
  
• Organize service training classes and maintain uniform inventory
  
  
• Coordinate and invoice robot welding service orders
  
  
• Support interdepartmental communication and maintain key service policies
  
  

What We’re Looking For: ✅ Bachelor's degree or equivalent work experience ✅ Experience in a service coordinator, administrative, or project support role ✅ Proficient in scheduling, time tracking, and service reporting ✅ Clear communication and problem-solving skills ✅ Customer-first mindset and ability to work cross-functionally

Take the Next Step in Your Career! If you're passionate about organization, service excellence, and building a future with a respected company—apply today and be part of something bigger.



salary: $24 - $26 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

• Review service technician schedules and service logs on a weekly basis to ensure completion of service reports. Update spreadsheets with weekly labor, travel, and miscellaneous hours.
• Import timesheets into service logs and oversee their accuracy.
• Track daily start times and manage service technician vacation schedules.
• Schedule and manage all preventative maintenance (PM) appointments, including sending reminders, coordinating parts, and updating contracts.
• Schedule new machine installations, communicate with customers regarding tentative installation dates, and manage pre-installation requirements.
• Update database with new machine models and track warranty calls for various manufacturers.
• Coordinate with relevant departments to process service technician incentives and track training requirements.
• Handle customer inquiries and complaints regarding service issues, striving for prompt resolution and customer satisfaction.

The essential functions of this role include:

working in a smoke free environment

Skills

Parts and Service Coordinating (1 year of experience is preferred)

High Volume data entry (2 years of experience is required)

Microsoft Excel (2 years of experience is required)

QuickBooks (2 years of experience is required)

High Accuracy (1 year of experience is required)

Vendor Management (1 year of experience is required)

Providing quotes (2 years of experience is required)

CRM (1 year of experience is required)

Email correspondence (3 years of experience is required)

Administrative Duties (2 years of experience is required)

Inventory management (2 years of experience is required)

Work Order Entry (2 years of experience is required)

PO Matching (1 year of experience is required)

Contact with Field Technicians (1 year of experience is preferred)

Coordinating Parts

Appointment Scheduling (3 years of experience is required)

Maintenance Appointments (1 year of experience is preferred)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.